Previous incidents
API (Ticket Fetch) and Website Outage
Resolved Mar 27 at 10:25am AEDT
We have successfully identified and addressed the root cause of the earlier API and website downtime. All systems are now stable and functioning as expected. We will continue to monitor performance closely, but no further disruption is anticipated at this time. Thank you for your patience.
Incident Report: Email Service Downtime
Resolved Mar 24 at 03:40am AEDT
We are currently experiencing downtime in our email service, which may result in:
Delays in outgoing and incoming email messages
Temporary failures in notification delivery
Disruptions in email-based workflows and acknowledgements
Our technical team is actively investigating the issue and working to restore full functionality as quickly as possible.
We apologize for the inconvenience and appreciate your patience.
Further updates will be posted as we have more information.